The present conditions of sales govern the contractual relations between La Tissanderie Béatrice Doazan "We" and its customers. They apply to the transactions intervening on the "Web Site"
www.tissanderie.com. These conditions may be modified at anytime by us. The parties agree that the present contract is subjected to the civil law of Quebec Province (Canada). In the event that a customer does not accept the sale conditions, the customer should not order on this "Site". The reception of an order by email, fax or post does not automaticaly mean that "We" accept the known order and this is not a confirmation that "We" is committed to sell to anybody.
a) Availability of the products
As "We" offer handmade products, "We" reserve the right to limit the quantities Thus, the offers are valid on ordering under reserve of our order book. In the event a product is unavailable, we will inform you as soon as possible and you will be able to cancel your order or to obtain a refund if the occasion should arise.
b) Products prices
All the products prices are shown in canadian currency. The handling and shipping charges are in addition. The federal and/or provincial taxes are added to the selling price for the Canadians For the other destinations, the tariff is applicable net of canadian taxes. In this case, you are the importer of the products: the custom duties or other local taxes are likely to be required. These custom duties duties or local taxes are not from “ www.tissanderie.com " 's responsability but yours.
c) In according with the products
Each product is single and handmade weave par us. As this title, some small variations of completion, proper at their character, can appear and of anything the"Site" www.tissanderie.com does not engage.
Our products are based onn standardized sizes: the colors are traditional and each article is identified by a label wich represents the signature of Tissanderie Béatrice Doazan
a) Data confidentiality
Information wich "We" collects on you makes it possible her to treat your order, to join to you to confirm or cancel an order; to personnalize relationship with you, if you authorize us there. Nobody of other that us, access to the confidential information will have which concern you.
b) Payment methods
Orders are payable in : Canada
By marked cheque
By money order
By COD
* You must discharge the expenses of COD
The United States
By marked cheque in US money(You must communicate with us to know the rate of exchange which we grant)
By money order in Canadian $
For the other countries
By an international money order en Canadian $
N.B. to the order of: La Tissanderie Béatrice Doazan
184, rue Notre-Dame Est
Trois-Pistoles (Québec)
Canada G0L 4K0
a) Delivery address
The products will be delivered to the delivery adress indicated on the order. Any post office box will be accepted as a personnal adress or business adress.
b) Délais de livraison
The postal delivery periods are approximately 4 to 8 days for Canada and the United States. "We" will warn you by email the day of the sending. We suggest you making your payment by money order.
a)Satisfaction or refund
"We" are committed to exchange or refund the products That are not conform with your order.
Here is the procedure :
On reception of the parcel, please check the content with the enclosed invoice
If it does’nt match, contact us within 24 hours following the reception of the parcel
Further to the refund acceptance, you must return the products without deterioration
"We" will replace the product or we will refund the total cost of your purchase in addition to the postal expenses involved and this according to the agreement between the parties.
To get in touch with us, check in the section : "Contact us"
b) Dispute
This contract wants to be simple and is subjected to the civil code of Quebec. On the assumption that a dispute should arise from this contractual relation, the parties will look for a friendly solution before any judicial action
